Working as a dispatcher can mean long stressful hours of trip scheduling and communicating with each driver on the field to find out their progress. When drivers are dispatched, your duties are to keep constant communication with them to get information about vehicle breakdowns, project delays, delivery issues, or traffic delays if any. If you have the right qualifications to work in Canada, you can apply for this vacant position to work as a dispatchers supervisor at Prab Transport LTD located in Sherwood Park, AB, Canada.
You don’t only dispatch trucks and vehicles, your duties will also include recording expenses used on each journey, this includes mileage, fuel use, and repairs. You also keep a good record of tracks of all shipping and delivery details. As a dispatcher supervisor, you ensure that the completed timesheet for drivers, payroll, and other related summaries are in order. Your duties may sometimes extend to sourcing for newly qualified drivers who are ever ready to fill up vacant positions.
To make a good dispatcher takes a little bit more than just making calls and recording. You will have to be:
- Attention to detail
- Ability to multitask
- High level of confidence
- Superior communication
- Empathic and compassionate
- Exceptional emotional self-control
How difficult is it to be a Dispatcher?
When you think of a dispatcher, you see some similarity with an air traffic controller but this time you will be controlling trucks and dispatch vehicles. The job is challenging and also profitable you need the necessary skills suited for this job in other to be successful. To be a good dispatcher you need to actually know what it takes to be a dispatch driver.
- Go for a ride
- Cultivate relationships
- Be open to feedback and collaboration
- Use truck dispatch management software
- Use one channel of communication
- Avoid “Mission Impossible” jobs
- Refine driver scheduling
- Set reasonable expectations
- Plan ahead
Secondary (high) school graduation certificate
1 year to less than 2 years
Resolve work-related problems; Requisition or order materials, equipment, and supplies; Prepare and submit reports; Establish work schedules and procedures; Conduct performance reviews; Co-ordinate activities with other work units or departments; Arrange for maintenance and repair work; Arrange training for staff; Co-ordinate, assign and review work; Plan, organize and oversee operational logistics of the organization
Business Equipment and Computer Applications
MS Excel; MS Windows; MS Word; Electronic scheduler
Up to 9 kg (20 lbs)
Transportation route and crew schedulers; Dispatchers and radio operators
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines
Ability to Supervise
Initiative; Effective interpersonal skills; Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Reliability; Organized.
How to Apply
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Apprentices, Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors, Students, Veterans, Visible minorities, Youth